The Amazon Way, with John Rossman – Episode 433 of The Action Catalyst Podcast

Posted by Action Catalyst
On June 27, 2023
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Amazon, author, Business, customer service, executive, leadership, vision

Business strategist, leadership expert, and former Amazon executive John Rossman explains some of the principles essential to how Amazon became the consumer and media giant they are today, including customer obsession, keeping a broad vision, keeping an eye on OKR’s (objectives and key results), setting the right incentives to create movement, making sure leaders are […]

Posted by Action Catalyst
On September 7, 2016
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customer service, income, marketing

Bruce Turkel has helped create some of the world’s most compelling brands including Miami. Bruce has worked with Hasbro, Nike, American Express, Charles Schwab, Citicorp, Discovery Networks, Bacardi, Sol Melia Hotels, Azamara Club Cruises and many more great companies. A captivating speaker and author, Bruce has spoken at MIT, Harvard, TEDx, and hundreds of corporate […]

Posted by Action Catalyst
On August 24, 2016
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customer service, entrepreneur

Dave Murray, a former client of The DiJulius Group, joined The DiJulius Group after 20 years of experience in Customer service, marketing, and sales, primarily in the sports and entertainment industry. Dave’s experience has varied from leading call centers and front-line team members, to working closely with key partners and stakeholders. Dave has been personally trained on […]

Posted by Action Catalyst
On April 27, 2016
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branding, Business, customer experiences, customer service, entertainment, football, leadership, NFL, promotion, success

Jim Steeg, former Executive Vice President and Chief Operating Officer of the San Diego (now L.A.) Chargers (from 2004 to 2010) and leader of the NFL’s Special Events Department (1979–2004) is known as the man who branded the Super Bowl, as under his leadership, the Super Bowl expanded from a simple championship football game into […]

Posted by Action Catalyst
On March 16, 2016
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customer service, marketing advice

Jay Baer has spent 23 years in digital marketing, consulting for more than 700 companies during that period, including 32 of the FORTUNE 500. His current firm – Convince & Convert – provides digital marketing advice and online customer service advice and counsel to some of the world’s most important brands like The United Nations, Allstate, Cisco, […]

Posted by Action Catalyst
On November 11, 2015
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competition in business, customer service

Joe Calloway helps business leaders, owners, and entrepreneurs make great companies even better. His interactive keynote presentations and workshops enable organizations to focus on what is truly important, inspire new thinking about challenges and opportunities, and motivate people to immediate action. Joe is a business author, consultant and speaker and his client list reads like […]

The Amazon Way, with John Rossman – Episode 433 of The Action Catalyst Podcast

All About Them, with Bruce Turkel – Episode 158 of The Action Catalyst Podcast

Utilizing Customer Intelligence, with Dave Murray – Episode 156 of The Action Catalyst Podcast

Super Bowl Branding, with Jim Steeg – Episode 139 of The Action Catalyst Podcast

Hug Your Haters, with Jay Baer – Episode 133 of The Action Catalyst Podcast

Attracting Business and Why Better Beats Different, with Joe Calloway – Episode 115 of The Action Catalyst Podcast