Competing on Customer Experience, with Stan Phelps – Episode 106 of The Action Catalyst Podcast
- Posted by Action Catalyst
- On September 2, 2015
- 0 Comments
- branding, customer experience, marketing
Stan Phelps is an “experience architect”, author and popular keynote speaker. He is the author of the Amazon Best-Seller, What’s Your Purple Goldfish – 12 Ways to Win Customers and Influence Word of Mouth. He believes that brands must focus on meaningful differentiation to win the hearts of both employees and customers. Driven by client objectives and […]
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